Successful companies have an educated and adaptable workforce that can meet the demands of today’s world and adjust to constantly-changing circumstances. Though we often hear about the rise of technology and how jobs will become automized in the future, there is no question that employees are among the most valuable assets of a company.

Human Capital

In an organization, human capital refers to the knowledge, talent, skills, abilities, experience, intelligence, training, judgement, and wisdom possessed by individuals and the collective workforce. These assets are not necessarily listed on a company’s balance sheet, but their existence is directly tied to a company’s productivity and success.

Because no two humans are exactly the same, the concept of human capital recognizes that different employees have different skillsets and strengths and can work together to achieve the desired results. Human capital also encompasses the notion that rectifying gaps of knowledge in employees can lead to improved quality of work within a company.

Companies often invest in their employees by providing on-site training or in-house seminars. These development programs have immediate benefits, such as teaching employees new skills, yet they also contribute to increased job satisfaction, worker productivity, and better employee retention. If employees feel like their company wants them to grow and succeed as a well-rounded individual, they will be more focused at work.

In addition to benefitting individuals, investing in human capital can positively affect the economy as well. This positive relationship exists because individuals with higher education and training hold jobs with higher salaries, meaning they possess more spending money that can stimulate the economy.

Human Capital Planning

If human capital is so important, how do companies effectively plan and allocate resources to ensure the success of their employees? Many modern companies place emphasis on human capital management as an essential part of their business strategy. While human capital planning will differ from company to company based on the company’s size and industry, the following provides a general overview for human capital planning:

(1) Define Company Goals

In this phase, human resource employees should work with senior management to identify the company’s goals and desired outcomes. They should look at where the company is now versus where they want to be to come up with some overarching goals. Examples include retaining employees, introducing successful training and development programs, and seeking ways to hire the best talent. These goals often go hand-in-hand with a company’s vision and the culture: for example, having a positive culture that works towards achieving the company’s vision makes employees feel included and keeps them at the company.

(2) Outline Specific Needs Within the Company

After general goals are introduced, companies must narrow their focus and think critically about their workforce. Are there demands for new employees? Are current employees responsible for the appropriate tasks? Is anything falling by the wayside? Once companies understand their staffing needs, they can decide whether to train current employees, hire new ones, or both.

(3) Create Training and Development Programs

At this point companies should have a clear understanding of where their company is currently at and where they want it to go. Now they can focus on how their company will get there, whether it be training programs to increase knowledge for current employees or creating specific hiring initiatives to bring in fresh talent. Companies should strive to create long-term policies and strategies to deliver the best results.

(4) Implement, Review, and Evaluate

Companies should have a foolproof plan for rolling out programs that includes a thorough timeline and deadlines for achieving certain milestones. Clarity is key to make sure that implementation is successful. Once programs are rolled out, it is crucial that companies periodically review and evaluate how their policies are affecting employees and make small adjustments as necessary. This ensures the longevity and efficiency of the policies and helps with a smooth transition.

Management Strategies

In addition to the broad planning steps listed above, different “HR Scorecards” have been introduced over the years that narrow down specific categories for companies to focus on. Examples of these scorecards include:

  • “The HR Scorecard” (2001) by Mark Huselid, Brian Becker, and Dave Ulrich which focuses on workforce success, right HR costs, right types of HR alignment, right HR practices, and right HR professionals
  • “The Workforce Scorecard” (2005) by Mark Huselid, Brian Becker, and Richard Beatty which focuses on workforce success, leadership and workforce behaviors, workforce competencies, and workforce mindset and culture
  • “The New Human Capital Strategy” (2008) by Bradley Hall which focuses on setting the human capital vision, creating capabilities to drive change, defining success, creating an integrated improvement process, and implementing and monitoring strategies

Bhr Consulting

Regardless of the chosen strategy, companies should recognize that change is a process and will take time. Bhr Consulting provides human capital planning for all phases of employment, including attraction, hiring, onboarding, engagement, performance, development, and departure; and our goal is create an infrastructure that will support continuous learning and strengths-based performance. Reach out to us today to see how we can assist in the human capital planning process!